American Airlines has the worst client service of all airlines I have used in my sixty three yrs. My spouse’s anniversary earrings ended up stolen from her suitcase on June 20, 2013 and Consumer service has REFUSED to contact us again immediately after reporting the thief the day it took place.
went into the Dominican Republic on holiday with my wife and son on july31 til aug 7th 2015 experienced a good time right until time to go household, the flight leaving within the aug7th experienced a delay for 8 hrs for departing to Miami then suppose to attach and head over to dulles airport.
I have tried out contacting and was on for 15 minutes only to be hung up on. I've despatched 2 email messages without any reply… I like your airline but making an attempt to have a modify designed so we do not shed all of the The cash we spent on our flight simply because we aren’t ready to make it due to the fact my fiancés grandmother handed away and we have to be listed here and can’t depart at this time Using the funeral developing for the duration of our scheduled journey. I have not been able to get any place and staying that i'm a Travel Agent, I are aware that for instances like this, Despite non-refundable tickets, the airlines may give a credit score for partial or may even give credit for the entire amount for use on long run journey.
I had been a primary time person to on the internet reservations so I was quite nervous and I designed them simultaneously as my brother-in-legislation from his house so he could wander me via it. At the top my Charge for the exact same journey was about $one hundred seventy over his. I locked inside of a selling price (round journey)of $365 depart $30 return excursion, but was charged $425.12 Each and every in place of the $395 Just about every. Charging for seats just for the departure of $60ish, the return flight was not yet another demand due to the fact there were seats readily available collectively at no extra cost. I was charged both means rather than just the departure – so an additional $60ish. I planned to get my reservation in simultaneously as my brother in regulation so I submitted it and attempted to determine just after why mine was about $170 a lot more for a similar matter. I'd the affirmation e-mail planning to my operate so I could print it out so I didn’t have it available to me from my residence. When I went into work a next day later on, I could see every thing was Incorrect. when I called AA I used to be transferred all-around and informed absolutely nothing could possibly be done it absolutely was previous the 24 hours – I didn’t choose to cancel only receive a credit rating.
This agent was away from line and disrespectful. There was NO basis for her Frame of mind, especially when there was NO line and a couple of brokers standing at the counter like they ended up Completely ready and able to assist. Janet Ault
The principle Web page tackle for American Airways is . You are able to book flights and try to find holiday packages and other vacation desires on the site. You can even accessibility your American Airways account and get in touch with buyer service.
no. 0012309351902 from SNA to DFW. I used to be issued upcoming flight passes good for just a calendar year. I am composing to request that you simply waive the $two hundred transfer cost when I'm able to make use of the passes.
I just wished to say “thanks†for our pleasurable knowledge with American Airways on our recent Las Vegas vacation! Every thing went easily and promptly.
I are already trapped in Charlotte for nearly a day now. I am designed to be connecting to New Bern, NC. I will not be flying American Airways all over again!
My husband And that i had a flight leaving Richmond Virginia having a final vacation spot of Seattle Washington. We've been aware of traveling and had flown other airlines earlier that 7 days likely to and from many Places. We had all our information and facts and went to use the American Airways kiosk to print our boarding passes. The kiosk didnt question if those people who are flying are military services personnel so we begun around and waited in line to speak to a agent with the counter. When we had been up within the counter we told a Girl at the rear of the counter that my partner is in the armed forces and we experienced two baggage to check in. Thats whenever we had been knowledgeable that our bags the place in excess of pounds and It might be 250$ further. We asked for with the Woman to indicate us exactly where the bundle pricing is prepared. She was unable to provide that information and went on to inform us we could search it up ourselves. My partner who is enlisted within the U.S. Coast Guard has never had to pay added or any amount for baggage, on orders or particular. My spouse gave her the 250$ and that's once the representative we have been speaking with soon became really impolite and threatened to terminate our whole flight.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
be there? After which you can NO spot for them to stay til morning!! I hope You can find some compensation for me in this example. I was quite unsatisfied Using the way American Airways managed my flight.
My son had the worst knowledge on your own airline. I can't tell you the effect it experienced….He was as a result of fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday evening ten several hours ahead of his flight. He was then on maintain for an incredibly while even though they were looking to reroute him. He had an audition Together with the Pittsburgh Symphony about the Monday early morning the next day. Then the routed him on One more flight with incredibly small time for you to transfer. half an hour. He obtained to your airport, that flight was delayed and he would pass up the transfer. They found A further flight but just one seat, which he couldn't do because of The point that he needed to purchase his cello. Time just after time he was on keep and also the brokers weren't very helpful. Lastly he wound up acquiring to simply accept the only real likelihood which was a flight to Charlotte accompanied by a continue to be overnight and after that on to Pittsburgh with any luck , an hour or so previous to audition. They mentioned they could not give him a resort voucher around the phone or on the ticketing place, but there will be a good deal of folks handing them out in Charlotte.
Remember to forward me my review here the data for my vacation voucher that ought to be on file. I've shed the initial as I'd saved it on my other Pc that is definitely staying serviced.